Olympus Home Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Olympus Home Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Olympus Home Health provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
• Qualified interpreters
• Information written in other languages

If you need these services call our office at (214) 785-0542. If you believe that Olympus Home Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Administrator at:

Address: 701 State Highway 352 Ste A, Suite# 300, Mesquite, TX 75149

Telephone: (214)785-0542

Fax: (214)785-0545

Email: CustomerService@olympushomehealth.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Administrator or Director of Nursing is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD) .

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html